THE RAW POWER OF
BARE METAL
Managed Dedicated Servers
All server configurations can be fully customized including number and type of drives, CPUs and amount of RAM.
BURSTING WITH GOODNESS
Managed dedicated servers with all the bells and whistles. We know what it takes to build, manage and support your server to meet your exact requirements.
Support You’ll Love
Going the extra mile to help our customers is our passion. Our team of experts are available 24/7 with fast support via chat, ticket or telephone.
Free Website Transfers
Existing sites? We’ll migrate up to 50 web sites for you, free of charge. No hassle, no wasted time and no headaches. If your host is letting you down, we’d love to welcome you.
100% Green Powered
Caring for our planet is deep rooted in our ethos. We use energy efficient servers and are 100% powered by renewable energy, as certified by Green-E. We have also been recognized by the U.S. EPA as a “Green Power Partner”.
Plus all accounts include…
- Hardware Replacement Guarantee
- PFG
- 24/7 Phone & Online Support
- No lock-in or long term contracts
- 5TB Data Transfer
- Unlimited Email Aliases
- Unlimited Email Auto-Responders
- Built-In Spam Filtering
- cPanel Control Panel
- WHM Server Admin Panel
- Multiple PHP Versions Supported
- 50+ One Click Install Apps
THE WORLD’S #1 CONTROL PANEL
The industry’s leading control panel, cPanel, allows you to administer every facet of your website using simple, point-and-click software.
Create email accounts, forwarders, and autoresponders as well as account and user-level filtering to manage email. Fight spam with SpamAssassin and email authentication. Then, use mailing lists to broadcast your message.
Domains
Set up subdomains, addon domains, aliased domains, and redirects to point visitors in the right direction. Easily adjust underlying DNS records with the Simple DNS Zone Editor or Advanced DNS Zone Editor.
Apps Galore
Take advantage of over 300 third-party apps for blogs, bulletin boards, guest books, eCommerce, and more to build more robust, dynamic sites. All installed in an instant!
Files
Edit and back up files and folders while monitoring your website’s disk space usage.
Databases
Create MySQL databases and users, grant permissions and manage the database contents using the industry-standard phpMyAdmin software.
Logs
Know your audience and track your website’s performance using AWStats. View detailed PHP error logs and raw access logs.
Security
Configure password-protected directories, IP address denials, SSL/TLS, and GnuPG key settings to restrict access. Protect your site with HotLink and Leech protection.
WHM: THE POWER IS IN YOUR HANDS
WebHost Manager (WHM) provides a powerful admin control panel to allow you to manage your server. It automates and streamlines otherwise tedious server management tasks, and provides you with an easy way to manage all your web sites.
Server Monitoring Tools
Know what is going on with your server at any time of the day with server monitoring tools. View resource utilization, diagnose log file issues, configure automations and secure servers from third-party attacks.
Branding
Whether you just want to switch out the logo, or brand like a pro and change colours, icons, headers and footers – you have complete control! Create a client control panel that fits your brand exactly!
Package Management
Create and manage your hosting packages – determine how much disk, bandwidth, email accounts and other features each package should be allocated.
Manage Hosting Accounts
You can create your customer hosting accounts in a click – just specify the domain name, username and password, and select the package. Their hosting account will be up and running in seconds.
Manage DNS Zones
Overall control to manage all your customer DNS zones in a click. WHM’s powerful DNS zone management tool will allow you to make absolutely any DNS adjustment you need.
cPanel Login
Conveniently log in and manage any of your client’s hosting accounts by clicking the ‘Login to cPanel’ link – no need to remember any individual control panel login details.
EXPERT SUPPORT. 24 HOURS A DAY.
Dedicated Support Superheroes.
Our dedicated professionals work 24×7 to ensure that all our systems work seamlessly. When you need help, you can rely on our team of patient hosting gurus to go the extra mile to ensure you have every assistance you need. We call it ‘support with love’.
RISK FREE & ABSOLUTELY NO LOCK-IN
<1Hr Support Guarantee
We pride ourselves on incredibly responsive support, 24×7. Chat to us via live chat, phone and ticket and we’ll respond in minutes, not hours. In fact, if ever we don’t respond to a support ticket within the hour, we’ll credit you to say sorry. Why do we do this? As good incentive to make sure it never happens.
Price Freeze Guarantee
These days it seems like prices only do one thing – go up. The cost of infrastructure is no different, but some hosting companies pass this on by building in annual price increases into server contracts. We don’t think that’s right – so unless you upgrade, we guarantee never to increase the price you pay for your server. Ever.
No Lock-In. Leave any time.
We give some tasty discounts for those customers who want to pre-pay for longer periods. But we want you to stay because you love us, not because you’re contracted to. If you decide you need to leave before your term expires, let us know and we’ll simply deduct any discount originally applied and refund the balance.
POWERED BY 100% RENEWABLE ENERGY
Green through and through.
As ephemeral as it all seems, it’s easy to forget the real-world mechanics that go into keeping the Internet running. The equipment and servers behind the scenes make the internet a filthy, carbon emitting monster. With Kualo, you can rest assured that your slice of the net will be 100% powered by renewable energy.
What’s more, we are committed to being a climate positive workforce. We plant trees and invest in certified carbon offsetting projects to ensure we remove more carbon than we consume. We are also committed to “paying back” the carbon we have consumed since we were founded, so that we may truly become carbon negative.
RISK FREE & ABSOLUTELY NO LOCK-IN
<1Hr Support Guarantee
We pride ourselves on incredibly responsive support, 24×7. Chat to us via live chat, phone and ticket and we’ll respond in minutes, not hours. In fact, if ever we don’t respond to a support ticket within the hour, we’ll credit you to say sorry. Why do we do this? As good incentive to make sure it never happens.
Price Freeze Guarantee
These days it seems like prices only do one thing – go up. The cost of infrastructure is no different, but some hosting companies pass this on by building in annual price increases into server contracts. We don’t think that’s right – so unless you upgrade, we guarantee never to increase the price you pay for your server. Ever.
No Lock-In. Leave any time.
We give some tasty discounts for those customers who want to pre-pay for longer periods. But we want you to stay because you love us, not because you’re contracted to. If you decide you need to leave before your term expires, let us know and we’ll simply deduct any discount originally applied and refund the balance.
POWERED BY 100% RENEWABLE ENERGY
Green through and through.
As ephemeral as it all seems, it’s easy to forget the real-world mechanics that go into keeping the Internet running. The equipment and servers behind the scenes make the internet a filthy, carbon emitting monster. With Kualo, you can rest assured that your slice of the net will be 100% powered by renewable energy.
What’s more, we are committed to being a climate positive workforce. We plant trees and invest in certified carbon offsetting projects to ensure we remove more carbon than we consume. We are also committed to “paying back” the carbon we have consumed since we were founded, so that we may truly become carbon negative.
WANT TOTAL PEACE OF MIND?
Our cPanel servers all come with basic management as standard, which includes core security updates, initial server configuration and basic support. Upgrading to our Fully Managed service level gives you total peace of mind, adding full monitoring, proactive issue resolution, unlimited system administration and much more.
BASIC MANAGEDFREE | FULLY MANAGEDAdds RM314/mo | |
---|---|---|
Root Access | ||
cPanel Control Panel | ||
WHM Admin Panel | ||
Security Updates & Patching | ||
KernelCare | ||
1-Click Application Installs | 50 Apps | 400+ Apps |
Server Firewall Configuration | ||
Application Firewall Configuration | ||
cPanel Backups | ||
99.99% Network Uptime Guarantee | ||
99.9% Web Server Uptime Guarantee | ||
Priority Support | ||
Migration Assistance | ||
Proactive Issue Resolution | ||
Redundant Global DNS | ||
CloudFlare + RailGun | ||
JetBackup | RM16/mo | |
LiteSpeed Enterprise | From RM65/mo | From RM65/mo |
CloudLinux | RM57/mo | RM57/mo |
Imunify360 Server Security | From RM/mo | From RM/mo |
Patchman Core | RM118/mo | RM118/mo |
Patchman Coverage | RM200/mo | RM200/mo |
Monitoring | Ping Only | Full Monitoring |
Incident Response | Reactive | Proactive |
Support Level | Standard | Comprehensive |
Diagnosing & Resolving Application / Website Issues | RM245.19/hr | Best Effort |
System Administration | RM Extra | Included |
Charges for System Administration Tasks
If you’re on our Fully Managed service level, there are no additional charges for the majority of system administration tasks, except where the work is of a non-standard nature. For customers on our Basic Managed level, charges will always apply when we have to have a system administrator perform work on your server, but will be at reduced rates compared to the regular unmanaged server charge.
Our Fully Managed service level goes far beyond what is included at the vast majority of ‘managed’ server providers, for an incredibly low fee.
VIEW SYSTEM ADMINISTRATION CHARGE SHEET
DEDICATED SERVER FAQ
How soon can my server be ready?
Some servers will be ready within a few hours of you placing the order providing we have stock of the specification requested. If customizations are required to the spec, or if we have recently run out of stock, then there may be a lead time of a few days. We will confirm any lead time with you in your quotation.
Bargain basement servers are always in stock, providing no major changes are required we can typically set these servers up within a few hours of receiving your payment.
How much do your servers cost?
We very much prefer a hands on model when it comes to designing suitable server specifications, and for this reason we deliberately don’t list pricing on our web site. When you submit a quote request we’ll ask you about what you’re intending to use the server for – we can then design a server specification that meets the requirements of your project.
Our bargain basement server pricing is published online, you can access this by clicking the ‘Bargain Basement’ link beneath the regular server plans.
What Operating System is installed?
As standard on our managed cPanel servers, we use the CentOS operating system. CloudLinux is also available if preferable, for additional fees.
Do you offer servers without cPanel?
Yes. Most of our customers use cPanel, but we also offer servers without cPanel for individual requirements or more complex needs. Click here to learn more.
I don’t know which management level I need!
All our cPanel servers come with basic management. Basic management takes care of the core essentials of managing the server, but we’re not as hands on as with our fully managed service. To make the most of a Basic managed server, you may need to either be willing to learn a little about managing a Linux server, or you may need to pay for us to do some occasional work from time to time. We’d recommend looking over the management comparison table and reviewing the system administration charge sheet, accessible by clicking the button beneath the table. If you’ve never managed a Linux server before and don’t have any inclination to, we’d recommend our Fully Managed service level.
If you’re looking for a fully unmanaged server without cPanel or management, or with a custom operating system, we can also supply these.
Can I get root access and full management?
Our fully managed servers come without root access because we can then control the entire management of the server and guarantee to provide unlimited system administration hours. If you have root access, it may be possible for you to make an error which results in irreparable damage that could take hours to resolve, or manage the server in a way that may cause frequent overloads or issues that wouldn’t occur where we have full control. For this reason, where customers have root access, any advanced system administration has to be chargeable and cannot come all inclusive.
How many IPs do I get?
You’ll receive 1 IP per server. You can request additional IPs by submitting usage justification.
Can you build a custom server?
Yes, we can build servers to virtually any specification. Let us know what you have in mind and we’ll provide you with a quotation.
Do you guarantee to replace faulty hardware?
Yes, we guarantee to replace any faulty hardware within two hours. We keep stock of all hardware components and typically replace faults much quicker. We additionally keep stock of standby servers in the event that the fault is difficult to diagnose – your drives may be able to be moved into a standby server.
Do you offer load balancing?
Yes, we can offer load balancing as part of our Complex Managed Hosting service.
How about database replication?
Ditto. We can provide active-passive or active-active database replication.
Can I connect my servers to a LAN?
Yes, we can connect your server to an private local area network, with speeds of up to 10 Gigabit. This is usually done as part of our Complex Managed Hosting service but can be provided for any server.
How much data transfer is included?
We include 5TB data transfer per month.
What port speed are servers connected at?
100Mbit as standard, which is adequate for 99% of use cases. If you require a higher port speed, this can be made available at extra charge – contact us for details.